Digital Downloads

Digital Downloads are delivered via email to the registered email address at checkout. After purchase, we will prepare the file and send an email within the time frame indicated at checkout. The email contains an Access Link for you to view and download your video files. The Access Link is accessible for a minimum thirty (30) days from purchase.

  • All sales of Digital Downloads are final.
  • Parkway doesn’t accept returns Digital Downloads once the Access Link is activated. We will exchange or repair the Digital Download is there is an error or technical issue with your video.
  • Please verify purchase quantity before completing checkout.

Digital Downloads may require you to use a computer or other playback device meeting minimum system requirements, and you are responsible for ensuring that your computer or playback device meets Digital Download system requirements prior to purchase. Once you have purchased a downloadable product, we encourage you to use the provided Access Link to preview the video and download it, if applicable, and to access it promptly to ensure that you have received it. You are responsible for downloading and confirming receipt within thirty (30) days after purchase and bear all risk of loss thereafter, including any loss due to a computer or hard drive crashes. We will usually continue to make purchased Digital Downloads available via the Access Link for additional viewing and downloads even after this thirty (30) day period, but we may, from time to time, disable the Access Link without notice. Parkway Productions will not be liable to you if any Access Link is removed or otherwise becomes unavailable for additional viewing or downloads. If you are unable to successfully download or view your video at the Access Link, please contact us.